Frequently Asked Questions
What is herbal medicine?
Herbal medicine is natural and extracted from plants for the benefit of mankind.
Are your products safe and free from risks?
Erbolab products are absolutely safe because they are herbal and have no side effects. Our products meet international and pharmaceutical standards in preparation and packaging.
How your products are made available?
Erbolab products are supplied to you in carefully packaged bottles that contain 60 tablets/capsules depending on the product that you order.
What do I do if I miss a dose?
If you miss a dose, take it as soon as you remember. However, if it coincides with the next dose then just continue your normal course.
NB: It is recommended to follow the course in a disciplined manner to achieve long-lasting results.
What is your guarantee?
All products on this website come with a Money Back Guarantee that is valid for 60 days. If you are not satisfied with the results, you can claim your money by getting in touch with our customer service by email or by telephone.
How do I order your products?
You can order from this website 24 hours a day, 7 days a week. An efficient purchase mechanism has been put in place for your speedy shopping and convenience.
How secure is your online payment system?
It is totally safe and reliable! All transactions and information is transmitted via our secure payment server that uses a foolproof 256-bit encryption, the best in online security on the Internet. Therefore, there is absolutely no risk involved and using your card here is even safer than the payment you make in restaurants or hotels!
What types of payments do you accept?
We accept all major credit cards including Visa, MasterCard, American Express, Maestro, Carte Bleue and Discover.
How many days will it take for the product to reach me after I have made a payment?
After you have made the payment, your order will be delivered to you in 3 - 20 days depending on the mode of delivery that you choose.
What are the shipping costs?
The costs incurred by you on shipping are minimal in comparison with the service provided. To ensure that you are not overcharged, we will be bearing most of the charges.
After payment, you can choose any of the following for your delivery: Free shipping, Express Delivery or delivery by Fedex / DHL.
Do you have a customer support mechanism?
Our organized Customer Support is among the very best in the industry. Our Customer Agents will answer your queries with a patient ear and a lot of understanding. They are available 24/7 to assist you with your queries.